Privacy Policy

By accessing or using our website, platform, products, or services, you agree to the practices described in this Privacy Policy.

1. Company Information

Company Name: Quick Web Codes Technology Pvt. Ltd.

Website: https://www.instaawork.com

Business Type: Software Development, CMS Installation, Customization, Integration and Technical Support Services

Country: India

Support Email: support@instaawork.com

2. Scope of Services

We provide services including but not limited to CMS installation, CMS customization, third-party plugin/module integration, website development, technical support, software maintenance, API integrations, server configuration, bug fixing, and custom development services.

3. Information We Collect

We may collect the following categories of information:

• Name, email address, phone number, billing address, company details, and communication records.
• IP address, browser information, device information, operating system, cookies, analytics data, and access logs.
• Project-related information such as hosting access, server credentials, CMS admin credentials, databases, and website files where required for service execution.

Project access is used strictly for providing requested services.

4. Purpose of Data Collection

We collect and process information to deliver requested services, provide customer support, process invoices and payments, improve website functionality, maintain platform security, prevent fraud or abuse, comply with applicable laws, and send service-related updates or notices.

5. Third-Party Software and CMS Platforms

Our services may involve self-developed software and third-party software products, including CMS platforms, themes, plugins, APIs, extensions, and integrations.

All copyrights, trademarks, and intellectual property rights for third-party products belong to their respective owners. Clients are solely responsible for ensuring that they possess valid licenses for any third-party software used in their projects.

We are not liable for third-party software defects, plugin/theme vulnerabilities, vendor policy changes, licensing disputes, discontinued products, or compatibility issues caused by third-party developers.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve user experience, analyze website traffic, store preferences, and maintain session functionality. Users may disable cookies through browser settings, but some website features may not function properly.

7. Payment Information

Payments may be processed through secure third-party payment gateways. We do not store complete debit card, credit card, UPI PIN, or banking credentials on our servers.

Invoices and transaction records may be retained for accounting, taxation, GST compliance, legal obligations, and dispute resolution.

8. Data Sharing

We do not sell personal information. We may share information with hosting providers, payment processors, technical contractors, cloud infrastructure providers, analytics providers, government authorities, or legal authorities where legally required.

All third-party providers are expected to maintain reasonable confidentiality and security standards.

9. Data Retention

We may retain project files, support records, billing records, backup copies, and communication history for operational, legal, taxation, compliance, security, and dispute-resolution purposes.

Data may be deleted upon valid request unless retention is required under applicable law.

10. Data Security

We implement commercially reasonable security practices to protect user information. However, no electronic transmission or storage system is completely secure. Users acknowledge that internet-based services carry inherent security risks.

Clients are responsible for maintaining confidentiality of their account credentials and server access information.

11. Your Rights

Subject to applicable Indian laws, users may request access to their personal data, correction of inaccurate information, deletion of personal data, withdrawal of consent, and grievance redressal.

Requests may be submitted to support@instaawork.com.

12. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

13. International Users

Your information may be stored or processed on servers located outside India depending on hosting and infrastructure providers. By using our services, you consent to such transfers where applicable.

14. Grievance Officer

In accordance with applicable Indian laws, users may contact the following for grievances or privacy concerns:

Grievance Officer
Quick Web Codes Technology Pvt. Ltd.
Email: support@instaawork.com

15. Compliance With Indian Laws

This Privacy Policy is governed by applicable Indian laws including the Information Technology Act, 2000, Digital Personal Data Protection Act, 2023, and applicable rules, regulations, and amendments thereunder.

16. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updated versions will be published on this page with revised effective dates.

17. Contact Information

Quick Web Codes Technology Pvt. Ltd.
Website: https://www.instaawork.com
Email: support@instaawork.com